In a recent business communication training quarterly poll, a large % of individuals stated that "ensuring the best call center & service satisfaction" was keeping them up at night.
A 5% increase in customer service loyalty can boost profits by as much as 25% to 85%. Research has shown that satisfied call center clients lead to greater profitability and growth.
Read more about some of the best communication skills programs, practices and make the link between industry leading business sales and service...
