Have you ever left a meeting knowing that only a quarter of the attendees heard or understood what you were trying to say? Being understood by only 25% of your work force is not a good sign. It means that three-quarters of your team left confused and unmotivated to follow through on what you need them to do. And it likely means that your influence as a leader or teammate is shrinking.
What steps should you take to see that your communications are clearly understood and that you are able to motivate 100% of your team to action? Much of the answer lies in more effective communication skills training. If you could get your message across to the entire team, you are far more likely to effectively share your vision and reach your goals for the group.
1. Recognize that each of us has a preferred communication and working style. Some are direct in their speech and results-oriented (so-called drivers); some are more friendly and social by nature and value collaboration (often referred to as amiables); some are creative and verge on the flamboyant (expressives); others are very conscientious, thoughtful and detail-oriented (analyticals).
2. Take a close look at yourself. How do you prefer to communicate? Where do your strengths lie? And what are your challenges? An honest self-assessment will help guide you as you work at better communicating with others.
3. Identify the styles of those on your team. Observe your team members and tune into how they communicate and behave. Think about how each individual is oriented…more toward tasks or people? Are they comfortable speaking up or are they more reserved? Do they dive into assignments or do they consider their moves carefully before they begin? Are they leaders or followers? Be careful not to put people into a box or to be judgmental. Rather appreciate the differences! It takes all kinds. A diverse team is a strong team.
4. Adapt your style to the styles of others. This is the most important step of all. Slow your speech so that the more reserved, thoughtful folks can follow you and assure them that you will be glad to answer their questions and provide more detail as needed. Be direct with your active, go-getter types who prefer action to caution. Take the time to establish rapport with your “amiables” so they feel they are part of a cooperative team. And give some latitude to those creative types so they have the freedom to come up with solutions that are out-of-the-box.
As you are able to diagnose and reflect the other person’s style, you will be able to get your message across more effectively. And isn’t that the whole purpose of communication?
Learn more at: http://www.lsaglobal.com/communication-skills-training/
